Your information privacy is our responsibility

777pd ("we", "our", "platform") is a trusted online gaming and betting service in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this Privacy Policy is to clearly inform you why we collect your personal information, how we process it, and how we keep it protected.

By using our platform, creating an account, or accessing any of our services, you consent to the collection and processing of information as described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

To improve your experience on the 777pd platform and to ensure secure services, we may collect the following types of information:

2.1 Personal Identity Information

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and contact details
• National ID or passport number (as part of the KYC process)
• Residential address

2.2 Financial Information

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Cookies and session data
• Activity logs on the platform

2.4 Gaming Behavior Information

• Play history and preferred games
• Bet amounts and results
• Time spent on the platform

We collect information in the following ways:

• Direct collection: When you register an account, update your profile, or contact us.
• Automated collection: Through cookies and tracking technologies when you browse our website.
• Third parties: From identity verification services and payment processors.
• Transaction data: From payment gateways during deposits and withdrawals.

We use the collected information for the following legitimate purposes:

• To create, manage, and secure your account
• To process financial transactions and prevent fraud
• To fulfil KYC (Know Your Customer) and age verification requirements
• To monitor and support responsible gaming practices
• To resolve issues through customer support and live chat
• To improve platform services and the user experience
• To send relevant promotional offers and bonus information (only with your consent)
• To meet legal obligations and regulatory requirements
• To detect and prevent money laundering and fraudulent activity

777pd follows industry-standard technical and organisational measures to protect your personal information. The key features of our security setup are outlined below:

• SSL Encryption: All data transmissions are protected by SSL/TLS encryption.
• Secure Servers: Your information is stored on secure and protected servers.
• Access Control: Only authorised personnel can access your information.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An additional verification layer is used to protect your account.

777pd never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: With payment partners such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity verification services: With trusted verification providers to complete the KYC process.
• Legal authorities: On the basis of a valid order from a court or regulatory body.
• Technology service providers: With technology partners who assist in operating the platform, and who work under strict confidentiality agreements.

When sharing information with any third party, we ensure that they follow data protection standards equal to our own.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the website.

Types of cookies we use:

• Essential cookies: Required for login sessions, security verification, and core functionality.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to collect usage statistics for the platform.

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

You have the following rights regarding your personal information:

• Right to access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that we limit processing of your information in certain cases.
• Right to object: The right to object to the processing of your information for specific purposes.
• Right to data portability: The right to receive your information in a structured format.
• Right to withdraw consent: The right to withdraw consent for data processing at any time.

To exercise these rights, contact us via live chat or by email at [email protected].

777pd strictly provides services only to individuals aged 21 or older. We do not knowingly collect or process information from anyone under the age of 21. Our KYC process ensures age verification and all necessary steps are taken to prevent minors from using the platform.

If any user is found to be under the age of 21, we will immediately close that account and delete all associated information.

To ensure responsible gaming, we analyse information related to your gaming behaviour. This analysis is solely for your protection — to identify signs of excessive gambling and to provide timely support. Your gaming data is never shared with third parties for marketing purposes.

For more details, visit our Responsible Gaming page.

777pd reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By displaying a notification on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date on this page

Continued use of the platform after a revised policy is published will be taken as your acceptance of the new policy. We therefore recommend checking this page regularly.

To provide our services, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the standard of data protection is no less than what is described in this Policy. Encryption and secure protocols are always used during international data transfers.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Live Chat: 24/7 support in Bengali — chat directly from any page on the platform.
• Email: [email protected]

We take all complaints seriously and aim to provide a resolution as quickly as possible.